Last Monday, I was trapped in an elevator at work. Here is my saga:
The morning started out with me giving Igor an apple using the apple slicer and slicing my thumb trying to remove the core. I didn't know it would go downhill from there.
I work in a 5 story building. I should take the stairs. I usually do - going down. But going up, I take the elevator. We are required to swipe our badges in order to get to my floor - the 3rd floor. I have never known the elevators to break down, even though they always sound like they are one inch from stopping.
Last Monday, I walked down the stairs to the deli to grab a quick lunch: a chicken wrap, baked potato chips, and cantaloupe/strawberries. It was 11:30 and I had a 1:00 p.m. meeting with my boss and a vendor. I take the elevator up. It stops on three, makes a "ka-chung" noise, and drops a little. Then the doors don't open. I'm in there by myself, with my cell phone sitting back in my cubicle. Great. Now what do I do? I've never been trapped in an elevator before.
I try the door open button. Nothing. I swipe my badge and press 3. Nothing. I see the "Alarm" button and press it. It sounds like a doorbell. I wait. I can hear people happily chatting in the 3rd floor lobby. I press the alarm button again. I don't have any way to tell time, so I eat my fruit. I press the alarm button again. Nothing.
I am starting to panic a little. I have forgotten I have a 1:00 meeting. Now I'm wondering if my co-workers will even notice I'm missing. They might just think I'm at a meeting. We're very self-directed. I don't want to be stuck in here forever. Finally, I see this little phone box. I open it up and press the "Help" button.
I get a recording. Yes, a recording. Now, I'm really flipping out. "We will be transferring you to our central call center. Please wait. This message will repeat. . . . We will be transferring you to our central call center. . . " Oh, ok. I guess I'll wait. What else can I do? Will the call center be in the U.S.? How long will I have to wait for help?
"Hello. What is your emergency?" says the voice from the call box. Oh, great. I've dialed 911. Well, ok --I'm trapped in an elevator! What else is 911 for?
"Uh, yeah, I'm trapped in the elevator."
"Are you experiencing any medical emergency?" says the friendly female voice on the other line.
"No, just want out of the elevator."
"Great. Have you tried pressing the door open button?" Sure. That's the problem. I feel like I'm on a call with IT asking me if I've tried rebooting my computer.
"Yes, about 5 times."
"Okay, well, sometimes we find pressing and holding it down for 5 seconds resets the elevator. Can you try that now?" I AM on the call with IT, it seems! Ok, I play along. Nothing happens.
Voice on the phone takes my name, again asks if I'm in distress, and then asks what floor I'm stuck on. "Is there anyone in the elevator with you?" No. "We are sending someone to help you. Please be patient. If you experience medical distress, please push the button again. Or, if you just need to find out where things are, please press the button." Ok. I'll just sit here and eat my lunch. So much for a "quick" lunch.
A few minutes later (what felt like eternity), I hear Dave, the property management company's maintenance guy, knock on the elevator door. "This is Dave. Anyone in there?" Yes, Dave, it's me - Judith. Are you letting me the heck out of here? "No, sorry, I have to call the elevator company." What??? I hear him on the phone and then say, "Oh, your truck just pulled in. Did someone call you?" Apparently, pressing the button went straight to the elevator company's main call center and they dispatched a truck.
Dave tells me he's going downstairs to get the elevator people. I'm out about 5-10 minutes later. Turns out I was in there about 45 minutes to an hour. They all ask if I'm ok. I don't want to admit I'm as panicked as I was. Then I have to explain what happened so they can try to figure out what went wrong. Then I got to my desk and had just a few minutes before my meeting. Good thing I ate in the elevator.
The rest of the afternoon was a blur. I didn't get much done. That night, I took Igor to a Columbus Clippers game. It had a 2 hour rain delay. We left. I felt like I had an Eyeore kind of day! I was so glad when it was over.